Office Address

Office 2, Little green offices, Elmstead market. CO7 7EE

Phone Number

0330 330 1478

0748 850 8988

Email Address

Rates: £10.50 – £12.00 Per Hour

As a support worker, you are entrusted and required to provide the highest standard of quality care to all young people you provide care for, by respecting and upholding their rights, choice, privacy and dignity. It is your duty to ensure all our young people are empowered to be as independent as possible, therefore being able to discharge your assigned duties effectively. 

Some tasks may not be specified below, but you are required to comply with the care plan located in the young people’s folders that gives a detailed description of care to be provided. JOB DESCRIPTION 

  • Support the young person in settling into the accommodation and local community; help the young person locate all the local resources.
  • To show empathy, understanding and warmth to all of the young persons in a parent like manner, to be observant but not judgmental,
  • Support and monitor the young person’s ability to engage with everyday living skills, identifying their needs where necessary.
  • Support young people in accessing education, training or employment, For those that are unable to engage in mainstream education providers, we have an onsite training hub where you will be trained on how to deliver short courses to the young person to help them gain skills and confidence and obtain the necessary requirements to be able to find apprenticeships, apply for further education or employment, it is an expectation to support the young person to progress to this stage and to encourage where possible.
  • To support and assist young people with budgeting money, grocery shopping and manage their weekly allowance, promote healthy eating and exercise, advise and give guidance to healthy hygiene, give guidance and advise on how to promote healthy relationships, and educating on dangers of drugs, drinking, sexual health and how to keep safe, this will be managed and recorded using short courses and programmes that we have onsite, we will also arrange outside speaker to attend drop in sessions at our regular residents meetings, but to use common sense and good advice at all times.
  • To encourage the young persons to engage and take part with local activities and events where possible,
  • Promote and encourage safe, structured boundaries with young people in following the requirements of our young Person’s Agreement contract that will be given to the young persons on arrival.
  • Maintain and follow our robust record keeping system, complete all required paperwork and administration.
  • Produce high standard monthly progress reports and liaise with our house manager with regard to each young person’s progress, incidents and daily logs.
  • Work in partnership with all agencies and support the young people and attend meetings, you will be required to attend admission and planning meetings as well as LAC Reviews,
  • You will be responsible of carrying out weekly Health and Safety checks for the accommodation, you must record and report any repair work or damage to the property immediately to ensure it is kept to a high standard.
  • To have excellent and effective communication with your colleagues, managers and all parties involved with the day-to-day running of the provision and young person’s wellbeing.
  • Be able to confidently work alone and be part of a team
  • Maintain confidentiality of young people and report any concerns regarding young person’s welfare to your house manager.
  • Attend staff meetings and training sessions as and when required.
  • Attend structured supervision sessions as required


To have a sense of humour, Be self-motivated, have the ability to listen and empathise, Be honest, reliable, punctual, Have excellent communication skills, be able to engage with young people in a positive and proactive way, Be self-organised, Have the ability to assess risks, Be respectful and understanding,

Due to the vulnerability of our young persons a robust vetting process is required for the successful applicants, therefor you must be able to provide the following,

  • UK passport/Residence Permit to work in the UK
  • NI
  • Undertake an enhanced Disclosure and Barring Service (DBS) through our agency or 3rdParty DBS on update service
  • Proof of address
  • Qualifications i.e. NVQ
  • Mandatory Trainings certificates
  • Provide 3 written references, one from the current or last employer
  • Provide work history for the last 5 years with explanations of any gaps.
Job Category: Care
Job Type: Full Time
Job Location: Colchester Essex

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